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Account Manager

Posted in Account Management

Summary

The applicant should be an organized individual with the ability to prioritize and excel in a deadline-driven environment, strong account leadership and customer relationship management expertise, detailed and clear communication skills, with a particular focus on efficient project and timeline execution.

Responsibilities

  • Building and maintaining strong client relationships that will assist in smooth and on time project development and execution and impact future business
  • Member of a broader account team supporting program development and execution across a range of clients
  • Managing overall project implementations across all external and internal development teams including timeline management using an electronic task management system — At Task
  • Creating and managing the project scope and timeline
  • Able to implement processes and procedures
  • Communicates client needs and expectations clearly across development teams
  • Meeting consistently with internal and external teams to manage timelines, assets, progress, and client deliverables
  • Supporting Med Legal calls to ensure projects are approved by the client
  • Working with other departments to streamline processes to allow for efficient timelines
  • Responsible for project success on time and within budget
  • Able to partner with and mentor the Associate Account Manager on Tier I accounts

Qualifications

  • 3+ years of project management and/or account management experience working in a digital marketing arena supporting pharmaceutical or healthcare industry required.
  • 3 years of client facing experience in pharma, medical, healthcare
  • Passion for customer service and for ensuring that our physicians and clients have the best experience possible
  • Bachelor’s degree or equivalent experience required
  • Ability to multi-task in a fast-paced environment, responsible and result driven, solid communication skills
  • Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems like AtTask/Workfront)
  • Knowledge of internet technologies
  • Knowledge of marketing-related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) a plus
  • Experience with medical/legal review process within pharmaceutical industry strongly desired; equivalent experience in a highly regulated industry may substitute
  • Knowledge of marketing-related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) Fluency in French, Spanish and/or German is desired
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Hamilton Park Group, Inc.
1501 Ocean Avenue, #1711
Asbury Park, NJ 07712
Info@hamiltonparkgroup.com
848-202-0361
Hamilton Park Group Inc. on LinkedIn Hamilton Park Group Inc. on Indeed
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